You may request a return within 14 days of receiving your order, in accordance with consumer protection standards.
Return Conditions
To be eligible for a return:
• Items must be unused
• Items must be unworn
• Items must be unwashed
• Items must be returned in original packaging
Hygiene & Safety Policy
Due to the sensitive nature of baby products:
Items that have been worn, washed, or used cannot be returned
This policy ensures:
• hygiene standards
• product safety for all customers
This is non-negotiable.
Return Shipping
Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
We recommend using a tracked shipping method for all returns.
